Delivery
Delays
Delays in Residence Hall delivery are possible. Reasons for possible
delays include the following:
Holidays
State Receiving Warehouse and the Residence Hall Package Center are closed on state mandated holidays.
This means that the following business day will yield twice the
amount of mail/packages usually received. Also, the number of packages
received during holidays such as Halloween and Valentine’s
Day increase up to 5 times the typical package intake. The influx
of packages can strain our ability to provide you with prompt service.
Late Deliveries
All packages received on-campus after 1 p.m. may be delayed up to
1 day due to late delivery. We are on a set schedule and all packages
received after the Residence Hall mail has been delivered to the
hall will be included in the next day’s delivery.
Incorrect Addresses
Residence hall mail with an incorrect address is usually returned
to its original sender. However, in less extreme cases, an effort
may be made to identify the recipient and get them their package.
This can result in a delay of up to 1 day or more.
Incorrect Zip Code
It is imperative that all incoming Residence Hall mail items have
the correct zip code of 93410. Alternate zip codes can lead to misplacement
of the mail piece and up to a day or more in delays.
Beginning of Fall Quarter
During this time there is an usually large increase in packages
received by Residence Hall students. We will be prepared during
these times with added staff but we cannot predict the volume that
sometimes occurs. In anticipation, we ask that extra time for delivery
be considered when shipping during this time.
Note: Postmarks from USPS are not a good determinant as to when the mail should reach Cal Poly. Approximately 5 - 10% of mail that comes to Cal Poly takes a week or more to get here, even when they are sent from cities as close as Sacramento.
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