Lost
Packages
If you believe a package is more than 3 business days late and
you have not been notified of its arrival please follow these steps:
- Track your package on-line (make sure it reached Cal Poly and
not just SLO)
- Print out the tracking page if it is indeed more than 3 business
days late
- Notify the package center via e-mail at packagecenter@calpoly.edu
- Include tracking #, who signed for the package, when it was
received, and who delivered the package (UPS, USPS, FED EX, etc.)
Distribution Services only accepts responsibility for items located in the Residence Hall Package Center. All other items are subject to loss from either the United States Post Office or the Residence Hall front desk, meaning that Distribution Services can not determine responsibility for the items' loss.
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