Receiving
Packages
Distribution Services receives all incoming packages in the late morning.
All packages for the Residence Hall Package Center will be signed
for and processed that afternoon. The Residence Hall student will
then be sent a notice via their Cal Poly e-mail address. This e-mail
will state the precise location of the package at the Residence
Hall Package Center, the tracking number of the package, our hours
and days of operation, and date and time of notification. The student
must bring a printed copy of the e-mail and a photo id to the Residence
Hall Package Center. The student will be asked to sign for the package.
If the package has not been picked up within 1 week after the
initial notification, the student will receive a second
notice by phone to their dorm room phone number. If the package has not been picked up within
1 week of the second notification, a third notification will be sent by e-mail. If the package is not picked up by one week after the third notification (or 3 weeks after it is received) it will be returned back to
the shipper.
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