The Facilities Help Center is the first point of contact for all facilities-related requests. Submit a service request using the link below or call the Help Center for assistance.
Facilities After Hours:
For urgent Facilities requests after 4:30 p.m. and before 7:30 a.m., please contact the
For non-urgent issues that can wait until the next business day, please click here.
Facilities Management & Development maintains state buildings, grounds, and the campuswide road and utility infrastructure. Repairs to the as-built/as-designed facility are typically covered under maintenance. Maintenance of non-state buildings may be performed on a recharge basis. Any improvements or maintenance of improvements due to change of use are also performed on a recharge basis.
| EXAMPLES of Types of Service Requests | Funding |
| Repair Ceiling Tiles in Classrooms/Labs | Maintenance |
| Repair Department Furniture (not attached) | Chargeback |
| Install Keyboard Trays | Chargeback |
| Repair flooring or wall tile to match. If FMD is unable to match the existing product based on cost or availability and the customer requests a specific material that is not used by FMD, this is not considered maintenance. | Chargeback |
| FMD replaces items that are part of the original installation. When departments add specialized equipment and those systems fail, the customer is responsible for maintenance and repairs. | Chargeback |
| EXAMPLES of Types of Service Requests | Funding |
| Walk-in Refrigerators and Freezers | Case by case |
| Free Standing Refrigerator | Chargeback |
| Utilidor Maintenance | Chargeback |
| EXAMPLES of Types of Service Requests | Funding |
| Event Prep | Chargeback |
| Deep Cleaning Request of Dept. Offices | Chargeback |
| EXAMPLES of Types of Service Requests | Funding |
| Lighting Ballast Repair | Maintenance |
| New light fixtures requested due to light vibrancy. The lights are working per the original design. | Chargeback |
| Repair Broken Outlets | Maintenance |
| Replace Exit Signs | Maintenance |
| Outside Lights | Maintenance |
| Smoke Detectors | Maintenance |
| Tripped Breakers | Maintenance |
| EXAMPLES of Types of Service Requests | Funding |
| Lab Air Compressors | Chargeback |
| Department-Owned Air Compressors | Chargeback |
| Building Control Air Compressors | Maintenance |
| Fan Belts on Air Handlers | Chargeback |
| Fume Hood Exhaust | Maintenance |
| Greenhouses | Chargeback |
| Maintain Building HVAC Systems | Maintenance |
| EXAMPLES of Types of Service Requests | Funding |
| Pest Cleanup | Case by Case |
| Landscape Cleanup (blow leaves, powerwash) prior to an event | Chargeback |
| Overflowing trash (Outside only) | Maintenance |
| EXAMPLES of Types of Service Requests | Funding |
| Fix Door Closers | Maintenance |
| Key Core Changes | Chargeback |
| Exterior Doors for ADA Operation Installation | Case by Case |
| EXAMPLES of Types of Service Requests | Funding |
| Graffiti Cover-up | Maintenance |
| EXAMPLES of Types of Service Requests | Funding |
| Malfunctioning Drinking Fountains | Maintenance |
| Smell of Gas or Sewage | Maintenance |
| Overflowing or Running Toilet | Maintenance |
| EXAMPLES of Types of Service Requests | Funding |
| Building 48 Ridge Vent repairs, gutter & downspout repairs and replacements, clogged drains, back-flow tests, greenhouse glass pane replacement | Maintenance |
| EXAMPLES of Types of Service Requests | Funding |
| Building 48 Fertilizer Injector repair | Chargeback |
Priority |
Examples by Priority (not an extensive list) |
|
|---|---|---|
| 1 | Emergency 1-24 Hours |
|
| 2 | Urgent 24-48 Hours |
|
| 3 | Important 3 Days |
|
| 4 | Corrective 5-15 Days |
|
| 5 | Elective 10-30 Days |
|
Priority |
Examples by Priority (not an extensive list) |
|
|---|---|---|
| 1 | Emergency 1-24 Hours |
|
| 2 | Urgent 24-48 Hours |
|
| 3 | Important 3 Days |
|
| Trade | FY 2025/2026 Rates | |||
|---|---|---|---|---|
| Base Rate | Overtime Hours | Markup Regular 20% | Markup Overtime 20% | |
| Project Management | 153.80 | |||
| Engineering Svc | 94.68 | 142.01 | 113.61 | 170.42 |
| Central Plant | 93.09 | 139.64 | 111.71 | 167.56 |
| Plumbing | 94.73 | 142.10 | 113.68 | 170.52 |
| Electric | 91.31 | 136.96 | 109.57 | 164.36 |
| Carpenters | 83.41 | 125.12 | 100.10 | 150.14 |
| Lock | 82.08 | 123.12 | 98.49 | 147.74 |
| Paint | 84.25 | 126.38 | 101.10 | 151.65 |
| Fleet | 85.32 | 127.98 | 102.39 | 153.58 |
| Landscape | 62.80 | 94.21 | 75.36 | 113.05 |
| Laborers | 56.26 | 84.38 | 67.51 | 101.26 |
| Custodian | 53.21 | 79.82 | 63.85 | 95.77 |
| Events | 59.86 | 89.79 | 71.83 | 107.75 |
| Solano Multi-Trade* | 91.67 | 183.34 | 110.00 | 220.01 |
| Solano Grounds* | 63.57 | 127.14 | 76.28 | 152.57 |
| Students | 20.00 | 30.00 | 24.00 | 36.00 |
* Overtime rate for International Union of Operating Engineers (Unit 10) is at 2.0%
Please note that most chargeback work is performed outside normal business hours and is subject to overtime charges including meals and labor.
| Specialized Equipment | Rate/Hour | Type of Equipment |
|---|---|---|
| Value greater than $100k | $75 | Boom truck and lift, backhoe, dump truck, forklift, vacuum trailer |
| Value between $50k-$100k | $50 | Mini excavator, scissor lift |
| Low value around $30K | $25 | Vertical lift, generator, bobcat |
FMD assesed various assets that work on projects or rented out.
Based on usage hours, asset cost, and type of work is how we derived the average cost.
Questions?
Facilities Help Center
Hours of operation:
Monday - Friday 7:30 a.m. - 4:30 p.m.
